FAQ'S

Q: What is promotional merchandise?

A: Promotional merchandise refers to branded items that are used as marketing tools to promote businesses, organisations, or events. These items are typically customised with logos, slogans, or messages and are given away or sold to raise brand awareness and engage customers.

Q: Why should I use promotional merchandise for my marketing efforts?

A: Promotional merchandise offers several benefits. It helps increase brand visibility, creates a positive brand image, enhances customer loyalty, and serves as a tangible reminder of your brand. It can also be an effective and cost-efficient way to reach a wider audience and generate leads.

Q: What types of promotional merchandise do you offer?

A: We offer a wide range of promotional merchandise options, including eco-friendly products, tech gadgets, apparel, stationery, bags, drinkware, and more. Our goal is to provide diverse options that suit different industries, target audiences, and promotional objectives. If you don’t see what you are looking for please get in touch and we will do our best to source it for you.

Q: Can I customise the promotional merchandise with my logo or design?

A: Absolutely! Customisation is a key aspect of our services. We offer options to imprint or engrave your logo, tagline, or artwork on the promotional merchandise. Our team will work closely with you to ensure the design meets your requirements and accurately represents your brand.

Q: What is the minimum order quantity for promotional merchandise?

A: The minimum order quantity varies depending on the specific item and customization requirements. We strive to accommodate businesses of all sizes, so we offer flexible minimum order quantities to meet your needs. Please contact our team for more details on specific products.

Q: How long does it take to receive my promotional merchandise order?

A: The turnaround time for promotional merchandise orders depends on various factors, including the item(s) selected, quantity, customisation requirements, and shipping location. We aim to provide estimated delivery times for each order based on these factors. Our team will keep you informed throughout the process.

Q: Are your promotional merchandise products eco-friendly?

A: Yes! We are committed to offering eco-friendly promotional merchandise options. We carefully select products made from sustainable materials, recycled materials, or those with minimal environmental impact.

Q: Can you help me choose the right promotional merchandise for my marketing campaign?

A: Absolutely! We understand that selecting the right merchandise for your marketing campaign is essential. Our experienced team is here to guide you through the selection process, taking into account your goals, target audience, budget, and brand identity. We'll recommend suitable options to maximize the impact of your promotional efforts.

Q: Do you offer samples of your promotional merchandise?

A: Yes, we offer samples for many of our promotional merchandise products. Sampling allows you to assess the quality, design, and suitability of the items before making a larger order. Please reach out to our team to inquire about specific samples and related policies.

Q: What are the payment and shipping options for promotional merchandise orders?

A: We offer secure and convenient payment options, including credit/debit cards, bank transfers, and online payment gateways. As for shipping, we partner with reliable shipping providers to ensure your promotional merchandise is delivered safely and on time. Shipping costs and options will be provided during the enquiry process.